www.mataka
www.mataka
This app is available for your device
www.mataka
This app is available for your device
Contact
+91 3857801997
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This convenient method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To begin, check for a stable internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, submit your updated KYC details via email to our customer support team. This will enable us to transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. Once you've installed the updated app, you'll be able to log in and start playing without any problems. This should allow you to access the app's features smoothly.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. You can only withdraw earnings from gaming, not bonus money. This means you can only cash out the actual rewards you've earned from playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes storing your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay can occur despite the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. The bonus amount itself is not withdrawable, only the winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request still fails, the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to their care centre for assistance.
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